Very confusing set up

I found the App very confusing to set up. Trying to get HELP, well nobody is home. Very disappointed !

Your french Help screen is not clear and hard to understand. Following the addition set up of an other person on the live screen is confusing , they ask to enter an email address, when entering it, you get error, ok, what is the error ??? GUESS?
Ok , Ill paid for the PRO version it may be better, well same. Cant get out of this confusion.

I send an email asking-begging for help. No reply !

Is anyone HOME ?

Anybody Home ? about GPS TRACKER:Real-time tracking, v7.1